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Case Study

Doplněk pro Word napojený na RayNet CRM

A Microsoft Word add-in for inserting images from RayNet CRM

AI-generated illustrative visualization, project under NDA
AI visualization, not a real screenshot

About the project

The client runs trade fairs and keeps all customer records in RayNet CRM. Manually looking up a customer and inserting their images into fair materials in Word was slow and error-prone. I built a Word add-in with an intuitive interface that identifies the current customer with a single click and pulls their images from RayNet CRM into pre-defined spots in the document template. The client is bound by an NDA, so this case study includes no screenshots or identifying details.

Project information

Client

Trade fair organizer (under NDA)

Platform

Desktop application

Status

Completed

Development time

5 weeks

Year

2023

Technologies used

Check out the stack I used for this project

Frontend

Office.jsReactTypeScript

Backend

C#.NETRayNet CRM API

Key features

One-click customer identification

Automatic insertion of images from RayNet CRM into the template

Insertion into pre-defined spots in the document

Intuitive interface right inside Microsoft Word

Challenges

  • 1

    Working with the Word object model and document templates

  • 2

    Reliable connection to the RayNet CRM API

  • 3

    Simple enough for users without a technical background

  • 4

    Precise placement of images across different template types

Solutions

  • 1

    A Word add-in with its own toolbar panel

  • 2

    Connection to RayNet CRM through its API

  • 3

    Markers in the template defining the exact position for each image

  • 4

    A simple one-button interface for the whole process

Results

Fair materials come together an order of magnitude faster

No more manually searching for and copying customer images

Fewer errors when preparing fair materials

Staff don't need to know RayNet CRM to prepare materials

Development timeline

From analysis to deployment - how the project evolved

1 week

Analysis and design

Mapping the materials-preparation process, designing templates and the API connection

3 weeks

Add-in development

Word add-in, RayNet CRM connection, inserting images into the template

1 week

Testing and rollout

Testing with real templates, rollout to users

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